Never flush paper towels, sanitary pads, or any type of hygiene product in a toilet. The toilet is built to remove toilet paper and waste material. A large volume of either of these may also clog the toilet. A plunger will clear almost all toilet clogs. On occasion it makes take several tries, or some additional time to allow the water to soften the obstruction. A second vigorous plunging after another hour or two frequently works.
If you are unable, or just don’t want to bother with any of these possible solutions, we will be happy to send a plumber to handle any of these issues, but remember, most of these calls are billed back to the tenant. If you call for service and are later able to clear the drain, you must call and cancel the service before a plumber is dispatched, to avoid a service call.